Product Manager, Merchant Solutions
Launched a new merchant fintech platform digitizing KES 1B+ annually and enabling thousands of MSMEs to accept seamless digital payments. Expanded M-PESA acceptance to drive 50% merchant growth & 2.3x volume.
Product leader turning messy data into products people use. A decade shipping 0→1 fintech, payments & growth systems across Sub-Saharan Africa.
I’ve spent a decade taking products from a blank page to real scale: merchant fintech rails, payments & VAS platforms, and growth engines for underserved communities and informal retailers.
I’m the kind of PM who reads the SQL, sketches the Figma, A/B tests the hypothesis, then tells the story that gets a room aligned. Equal parts analyst, operator and builder.
Transactions digitized annually on the merchant platform I led at Safaricom.
Growth in transaction volumes within 12 months of new payment integrations.
Increase in active merchants after expanding the digital acceptance footprint.
Markets shipped across: Kenya, Nigeria, Uganda & Tanzania.
Improvement in transaction reliability through iterative product fixes.
Years building products across fintech, mobility, payments & research.
Launched a new merchant fintech platform digitizing KES 1B+ annually and enabling thousands of MSMEs to accept seamless digital payments. Expanded M-PESA acceptance to drive 50% merchant growth & 2.3x volume.
Founded an innovation studio taking startups & enterprises from concept to MVP. Built & launched TuzoPay, a wallet & loyalty payments platform: 1,000+ transactions, 10 clients, 500+ users in pilot.
Leveraged partnerships to scale financial services across KE, NG, UG & TZ. Built the innovation framework behind new business lines for informal retailers: cross-trade credit, insurance & supplier insights.
A/B tested engagement activities lifting engagement 10%, and led segment-specific tracking modules that grew client-side demand and closed large partnerships.
Launched SafeBoda Food in Nairobi, scaling to 100+ restaurants at ~11% WoW growth through the pandemic. Hit a 95% fulfilment rate and cut acquisition costs 30%.
Scaled Voice-of-Customer & Audiences products, lifting platform engagement 40% and growing the Audiences product 70%+ with the data science team.
Where I built the data-informed instinct: UX & growth, analytics frameworks, B2B sales, and full-stack engineering (Python, Django, Postgres, REST & OAuth).
An innovation studio that takes startups and enterprises from concept through MVP, then helps them scale.
A financial wallet & loyalty payments platform. 1,000+ transactions, 10 clients and 500+ users in its pilot phase.
Astronomy, AI/ML, Big Data & IoT, photography. The curiosity that reads a night sky is the curiosity I bring to product work.